We explain here in plain terms how we collect, use, and protect your data. No incomprehensible legal language — the goal is for you to understand exactly what happens with your information.
A 99wim values the privacy of its users and understands that transparency in data processing is a fundamental part of a trusted relationship. This Privacy Policy describes what personal data we collect, why we collect it, how we use it, who we may share it with, and what your rights are as the owner of that information.
This policy applies to all users of the 99wim platform — visitors, users in the process of registering, and active account holders — and covers all access channels, including the 99wim.me website and any app interface made available for Android or iOS.
The processing of your data by the 99wim is done in compliance with the General Personal Data Protection Law (LGPD — Law 13.709/2018), the Brazilian law regulating the use of personal data in the country. By using the platform, you acknowledge the practices described in this policy.
We collect only the data necessary to operate the platform and fulfill applicable legal obligations. Collection occurs in three main situations: when you provide data directly, when it is generated through your use of the platform, and, to a lesser extent, when received from authorized third-party sources.
| Category | Data Examples | How It Is Collected |
|---|---|---|
| Personal identification | Full name, CPF, date of birth, national ID or driver's license | Provided during registration and verification (KYC) |
| Contact | Email address, phone number | Provided during registration or profile update |
| Location | ZIP code, city, state, full address | Provided during registration or as proof of residence |
| Financial | Pix key, bank account details (account holder, bank) | Provided for deposits and withdrawals |
| Platform usage | Game history, bets, sessions, access times | Automatically generated through use |
| Technical | IP address, device type, operating system, browser | Automatically collected via logs and cookies |
We do not collect unnecessary sensitive data such as biometrics, health data, or ethnic/racial information, except when required by specific law. Credit or debit card data is not stored directly on 99wim servers — it is processed exclusively by certified partner financial institutions.
The data collected by the 99wim are used exclusively for the following purposes:
The 99wim does not sell personal data to third parties. Information sharing occurs only in the following situations, all of which are necessary for the operation of the platform:
In all sharing cases, we apply data processing agreements requiring partners to uphold the same standard of protection described in this policy.
The 99wim retains your personal data for as long as necessary to fulfill the purposes described in this policy. The criteria that determine the retention period include:
Upon expiration of the applicable retention periods, data is securely deleted or permanently anonymized in a way that no longer allows your identification as a data subject.
The 99wim adopts technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure. Among the measures implemented:
The 99wim uses cookies and similar technologies to ensure the correct functioning of the platform and improve the user experience. There are different types of cookies with distinct purposes:
You can configure your browser to block or alert you about the use of cookies. Blocking essential cookies may affect platform functionality, including the login process and session management.
The 99wim is a platform intended exclusively for individuals aged 18 or older. We do not intentionally collect personal data from anyone under 18. If we become aware that an account belongs to a minor, the account will be immediately closed and the associated data deleted in accordance with applicable legal provisions.
If you are the guardian of a minor and believe they may have created an account on 99wim, contact support immediately so we can take the appropriate steps.
The General Data Protection Law (LGPD) guarantees a set of rights to personal data subjects. As a user of 99wim, you may exercise all rights provided by law, including:
Request confirmation that your data is being processed and obtain a copy of the information we hold about you.
Request the update or correction of incomplete, inaccurate, or outdated data on your account.
Request the deletion of your personal data when there is no longer a legal obligation to retain it.
Request your data in a structured, machine-readable format for transfer to another controller, where technically feasible.
Object to the processing of your data in certain situations, especially when based on legitimate interest.
Know which public or private entities 99wim has shared your data with.
To exercise any of these rights, contact 99wim support 99wim via chat on the platform or at the address [email protected]. We will respond within the timeframe established by the LGPD.
Due to the global nature of some of the technology providers and game providers partnered with 99wim, some of your data may be processed on servers located outside Brazil. When this occurs, we ensure that the partners involved meet data protection standards compatible with the LGPD.
International transfer only occurs under the following conditions:
The 99wim may update this Privacy Policy when necessary to reflect changes in data processing practices, changes in applicable law, or changes in the platform's operational structure.
Relevant changes will be communicated via your registered email and/or an in-platform notification before taking effect. The date of the last update is always indicated at the top of this page. We recommend revisiting this document periodically.
Continued use of the platform after a new version of this policy takes effect implies acceptance of the changes. If you do not agree with the changes, you may request account closure and the withdrawal of any available balance.
For privacy-related matters, exercising rights under the LGPD, or questions about this policy, you may contact the 99wim through the following channels:
The 99wim has designated a Data Protection Officer (DPO) as required by applicable data protection law. Formal requests related to the exercise of data subject rights must be sent to the privacy email address indicated above, with a clear indication of the right you wish to exercise and identity documentation for verification.
We are committed to responding to data subject requests within the period of 15 business days from the date of receipt, in accordance with the reasonable timeframes established by applicable data protection law.
In Summary
Six principles that guide every privacy decision on the platform.
We collect only what is necessary to operate the platform and comply with the law. No extra data, no unnecessary forms, no requests that do not make sense for the service provided.
Encryption in transit and at rest, restricted internal access controls, and continuous security monitoring protect your data against unauthorized access.
Your data is not sold to advertisers or third parties. Sharing occurs only with necessary operational partners and always under a data protection agreement.
Access, correction, deletion, portability, and objection — all rights guaranteed by the LGPD are available. We respond within 15 business days to any formal request.
Data is retained for as long as necessary and securely deleted afterwards. Nothing is stored indefinitely without a clear legal or operational justification.
A dedicated privacy email and 24/7 chat support for any questions. You have a direct channel to raise queries or exercise your rights at any time.
Fully Transparent
Now that you know how your data is handled, explore the platform with confidence. Casino, betting, bingo, and more — all in Brazilian Reais.
For users aged 18 and over only. Data processed in accordance with the LGPD.